Manual Reviews

Manual review callbacks allow you to send a request to your internal customer system when you review customers in the Ravelin dashboard. This allows you to keep your internal system in sync with Ravelin.

Manual review callbacks are sent in the following format:

Authorization: token YOUR_AUTH_TOKEN_OPTIONAL
Content-Type: application/json; charset=utf-8

    "timestamp": "2020-01-23T17:32:58Z",
    "customerId": "123456789",
    "label": "GENUINE",
    "reviewer": {
        "name": "Bilbo Baggins",
        "email": ""

To configure manual review callbacks, please contact us and provide us with your callback URL and an optional authorisation token.

See the Manual Reviews guide for more information about manual reviews.