Guides

  • Domain

    Ravelin uses several building blocks to re-construct a picture of what your genuine and fraudulent customers are buying.

    Read More
  • Chargebacks

    Chargebacks are an essential signal in Ravelin's machine learning pipeline, and Ravelin Connect.

    Read More
  • Currencies

    There are two currencies sub-divided into 5 basic units, seven sub-divided into 1000, and eighteen without any subdivisions.

    Read More
  • Customer Service and Networks

    Your customer service reps logging into customer accounts in your live system may result in them joining networks together.

    Read More
  • Deploying Ravelin

    Choosing the right approach to enabling your Ravelin integration is critical to ensuring a smooth and successful launch.

    Read More
  • Error Handling

    The balance of frictionless checkout process and fraud-protecting practices should be kept in all merchants' minds, even during service degradation.

    Read More
  • GDPR

    Ravelin and the EU's General Data Protection Regulation (GDPR).

    Read More
  • Manual Review

    Knowing when, why and who to review ensures the highest quality feedback for Ravelin's machine learning models.

    Read More
  • PCI DSS Compliance

    Ravelin considers the security of your data as important as the fraud predictions we provide. Never is that more true than when it comes to your customer’s payment data.

    Read More
  • Payment Flow

    The sequence in which a fraud solution is integrated into a payment flow is crucial to maximising its effectiveness.

    Read More
  • Rate Limits

    Ravelin applies rate-limiting to stop any one actor impacting its availability to others, and Merchants should do the same with their customers.

    Read More
  • Test Accounts and Networks

    Your QA engineers will put themselves in fraudulent networks to test Ravelin's functionality, potentially meaning they can't use their personal account.

    Read More
  • Testing Your Integration

    Taking the time to test your integration well can yield payoffs long into the future.

    Read More