Guides

  • Domain

    Ravelin uses several building blocks to re-construct a picture of what your genuine and fraudulent customers are buying.

    Read More
  • Chargebacks

    Chargebacks are an essential signal in Ravelin's machine learning pipeline, and Ravelin Connect.

    Read More
  • Client-side Card Encryption

    Full card details can be encrypted between your customer's browser and Ravelin, offering maximum visibility without falling under PCI compliance.

    Read More
  • Currencies

    There are two currencies sub-divided into 5 basic units, seven sub-divided into 1000, and eighteen without any subdivisions.

    Read More
  • Customer Service and Networks

    Your customer service reps logging into customer accounts in your live system may result in them joining networks together.

    Read More
  • Deploying Ravelin

    Choosing the right approach to enabling your Ravelin integration is critical to ensuring a smooth and successful launch.

    Read More
  • Device Tracking

    Identifying device re-use between orders and monitoring on-page actions are powerful fraud signals.

    Read More
  • Error Handling

    The balance of frictionless checkout process and fraud-protecting practices should be kept in all merchants' minds, even during service degradation.

    Read More
  • GDPR

    Ravelin and the EU's General Data Protection Regulation (GDPR).

    Read More
  • Glossary

    A handy guide to some of the acronyms and terminology present in payments

    Read More
  • Manual Review

    Knowing when, why and who to review ensures the highest quality feedback for Ravelin's machine learning models.

    Read More
  • Payment Flow

    The sequence in which a fraud solution is integrated into a payment flow is crucial to maximising its effectiveness.

    Read More
  • Rate Limits

    Ravelin applies rate-limiting to stop any one actor impacting its availability to others, and Merchants should do the same with their customers.

    Read More
  • Test Accounts and Networks

    Your QA engineers will put themselves in fraudulent networks to test Ravelin's functionality, potentially meaning they can't use their personal account.

    Read More
  • Testing Your Integration

    Taking the time to test your integration well can yield payoffs long into the future.

    Read More